What data loading?
When you connect a Data Source to TapClicks, the system will automatically update data from that source so that your reporting and insights stay up to date. This process of going out and collecting data from the source is called data loading.
The amount of historical data that is requested for a given data load is known as the lookback period.
There are two types of data loads that take place when you connect your data:
- Initial data load (triggered when you connect your mappings to a Data Source the first time and the system tries to fetch historical data)
- Regular data load (data collection that takes place daily by TapClicks)
Each data source and data load type will have a different lookback period. It is defined by the respective application based on a number of factors including what is available from the data source, how long those data loads take, among other factors. This data is stored by TapClicks and allows you to see a history of all data that has been pulled for a given source for connected data sets.
Where can I find this in the application?
Data loading times are shown on the Connection Status page, which is found in the left sidebar Administration section, under the Data Settings heading.
How to find the Connection Status Page:
- On left sidebar, select Administration
- Scroll to Data Settings section
- Select Connection Status page from the list
- On the Connection Status page, note the Lookback Period column
- Hover over the calendar icon for the Data Source you want to investigate
- A information bubble will appear that shows the Initial data load and Regular data load for that Data Source
Data fetching for smart connectors
When you map a new client in an existing Smart Connector we will look in the last six months' worth of data to see if there is any relevant data for that client. However, if no rows in the older files exist you will not get that historical data.