Before you begin: Instagram deprecated their Instagram Social API in March 2020 and replaced it with Instagram Professional. When troubleshooting Instagram APIs or reviewing help documents, please ensure you are viewing the most up-to-date information that takes into account this change. The Instagram Professional data source provides data already organized for your use in TapClicks reporting.
Instructions:
Locate the Instagram Professional Data Source
1] Login to TapClicks and on the Data menu, click Data Sources.
2] The menu of data sources appears.
3] To locate the Instagram Professional data source, either scroll through the list of data sources or enter the data source into the search box in the upper right (results appear automatically).
Connect to the Instagram Professional Data Source
4] On the Instagram Professional data source, click Connect.
5] The Facebook login page appears.
| NOTE: If you are already logged into Facebook, the system will authenticate with the credentials you are currently logged in with. If you need to use another account, log out before initiating the connection. |
6] Enter you username and password and click Log in.
7] When TapClicks requests to access your account click Allow.
8] After you authenticate with Facebook, you will land back in TapClicks. Make sure you are on the Data Sources page.
9] Locate the Instagram Professional data source and click Assign to Clients.
10] To assign your Instagram Professional data to a TapClicks Client, on the left side click on the data you want to assign.
11] To assign it to a client, on the right side choose a client from the existing client dropdown or create a new client to assign it to.
12] Edit General Settings, Additional Information and Primary Contact Information as needed and then click Assign Client.
13] To view the status of your connection, click Connection Status in the Data Management menu on the left.
14] After the data source is connected, an initial data fetch will occur. Each data source has a different Lookback period. The Lookback period determines the amount of historical data that is fetched. It is measured in months, weeks, or days. The specific lookback period for each service can be found on the connection's status page. After the initial data retrieval, you're ready to use your Instagram Professional data in reports and analysis.