How do I connect my Instagram Ads?
TapClicks accesses Instagram Ads data is through the Facebook Ads service. Rather than Instagram having its own tile and API it comes through the already existing Facebook Ads so you can enable the metrics related to Instagram in the Data Profile.
Why am I seeing an error on Instagram?
If the error mentions a token or session the problem is something we can solve almost immediately for you! The access token that Instagram uses to allow us access to the API expires after a period of time, yet undefined. So if you are noticing a drop off in data or an error message in the mapper update your credentials. If that does not resolve the issue please contact support for further troubleshooting.