This document contains frequently asked questions that arise when using the OneView data source. You can quickly navigate to a particular FAQ by using the table of contents below.
Did OneView used to be called dataXu?
Yes. OneView was previously known as dataXu and is owned by Roku.
I swear I did everything you said to connect, but I can’t actually connect in Manage Data Sources, what’s up?
One of three things could be happening:
- The S3 bucket may not have files / a mapping file on it yet.
- The code you’re entering isn’t the right format to connect. You need the WHOLE code (acmeagency_zoNDgKOK1LxVEONf).
- There’s a bug - enter it with engineering.
What fields (metrics) are available?
After you connect a data source to TapClicks, you can use that data in your reports. These fields are organized into groups of similar types of data called Data Views. You can view all fields and data views for a given data source in the Connector Marketplace. For OneView, you will find a list of all dimensions and metrics available for use in TapClicks, organized by data view, here: OneView metrics in the Connector Marketplace.
How do I request an additional data set from OneView?
In order to allow for ease of connection, TapClicks has built out eight additional views that are supported by additional fields that can be added to OneView files. If these “predefined views” meet your reporting needs, you can reach out to a OneView representative to request that the specific fields are added to existing files. Once these are present in the files, TapClicks can enable the view(s) on the client’s TapAnalytics instance.
If the data that a client is looking for is not included in the predefined views today, then TapClicks can go through the standard process of creating additional views or adding additional fields. The flow for both types of requests is depicted by the chart below.
What data can I assign to my Tap Client from this data source?
Level 1 - Advertiser
Level 2 - Campaign