Troubleshooting & Technical Support

FAQs

• FAQs: Navigation
• FAQs: Data
• FAQs: Dashboards & Widgets
• FAQs: Data Load Status Dashboard
• FAQs: Smart Connectors
• FAQs: On-Demand Connectors

See all 18 articles

Troubleshooting

• How to Troubleshoot Dashboards
• How to Troubleshoot Smart Connectors
• How to Troubleshoot Instant On Connectors
• How to Reauthenticate a Data Source
• Troubleshooting Custom Dashboards

Getting Help

• How to Contact Support
• Platform Support Tiers

Client Services Offerings

• Data Services
• Professional Services
• TapClicks Feature Packaging (December 2021)
• Customer Terms & Conditions
• Partner Terms & Conditions
• Revenue Partner Terms & Conditions

On Boarding Tiers

• TapAnalytics + TapReports Onboarding Document
• TapOrders + TapWorkflow Onboarding Document
• TapAnalytics, Reports, Orders + Workflow - Onboarding Document

Services Packages

• TapAnalytics and TapReports Service Packages
• TapOrders and TapWorkflow Service Packages