This document contains frequently asked questions that arise when using the Yext data source. You can quickly navigate to a particular FAQ by using the table of contents below.
Why can’t I connect to Yext?
Check to make sure that your Yext Account has "Full Control" access and a "V2 Module" enabled on the account.
Why does my Yext data seem so out of date?
Yext relies on their publishers to provide data about their listings, and does not report data for a particular date until that date's information is received from all of publishers. Therefore, the data returned by the Yext API may be up to two weeks behind today's date.
What fields (metrics) are available?
After you connect a data source to TapClicks, you can use that data in your reporting an insights. Each specific data field available through the API is called a Metric in TapClicks. These metrics are organized into groups of similar types of data called Data Views. You can view all metrics and data views for a given data source in the Connector Marketplace. For Yext, you will find a list of all metrics available for use in TapClicks, organized by data view, here: Yext metrics in the Connector Marketplace.
What data can I assign to my Tap Client from this data source?
Level 1 - Business
Level 2 - Location