This document contains frequently asked questions that arise when using the AudioGo data source. You can quickly navigate to a particular FAQ by using the table of contents below.
What if I need data from AudioGo that TapClicks doesn’t quite support?
What fields are available for this data source?
What data can I assign to my Tap Client from this data source?
What if I need data from AudioGo that TapClicks doesn’t quite support?
There are a few ways to approach this situation.
1] Create a Smart Connector to bring data into your dashboard.
- This will allow you to get to your data fast.
- This path could be used in the long term.
- Or you can use this path while waiting for an enhancement to the AudioGo connector.
2] Review if the data you need can be accessed through Live Call Widgets.
- Similar to the Smart Connector option above, this will allow you to get to your data fast.
- This path has some limitations on which TapClicks features can be applied to the data set. For example, you cannot currently use Channels with live call data sets.
3] Submit a request to the product team to evaluate bringing this data into the Instant On connector.
- Make sure to include report extract examples so that we can review exactly the dimensions and metrics you’re looking for in your dashboard.
- If you need help with this process, feel free to reach out to your Customer Success Manager or customercare@tapclicks.com.
If you need additional information from AudioGo, please reach out to your AudioGo representative. The AudioGo team has the ability to expose additional data sets that may meet your needs. If necessary, the AudioGoteam will work with TapClicks to evaluate your options.
If you have additional questions about this process, feel free to reach out to your Customer Success Representative or customercare@tapclicks.com.
What fields are available for this data source?
After you connect a data source to TapClicks, you can use that data in your reports. These fields are organized into groups of similar types of data called Data Views. You can view all fields and data views for a given data source in the Connector Marketplace.
For AudioGo, you will find a list of all dimensions and metrics available for use in TapClicks, organized by data view, here: AudioGO
What data can I assign to my Tap Client from this data source?
Level 1 - Advertiser
Level 2 - Campaign