This document contains frequently asked questions that arise when using the Simpli.fi data source. You can quickly navigate to a particular FAQ by using the table of contents below.
Where can I find my API User Key?
- Log into Simpli.fi
- Navigate to Admin-->User Settings.
- Click API User Key
Note: if you regenerate your API key and the previous one was already in TapClicks, you’ll need to reconnect with the new key in TapClicks to maintain data flow.
Where can I see Conversion Zones in TapClicks?
Simpli.fi's Conversion Zone Reports can be found in the Geo Fence data views in TapClicks. This is because the report that contains this information is called "Organization Geo Fence Conversions by Geo Fence” If you're looking to see these values and can't, please contact your account manager or support to get the view enabled.
What data can I assign to my Tap Client from this data source?
Level 1 - Organization
Level 2 - Campaign
I can't see all the organizations I expected to see in my assignment list. What's wrong?
You may need to specify a "Platform ID" in your connection screen. The "Platform ID is an option and leveraged only if your account manages multiple platforms within Simpli.fi. If you do manage multiple platforms but you don't specify this field, only the Organizations and Campaigns under the first platform your account was associated with will be returned.