This document contains frequently asked questions that arise when using the SnapChat Ads data source. You can quickly navigate to a particular FAQ by using the table of contents below.
Why can’t I see my SnapChat preview, it just says “No Preview Available”?
Check to see what kind of snap it is. Currently only “Image” type snaps can be shown as preview thumbnails. “Videos” will have a URL link to the full video. All other types will not show an image preview.
How come my “Click to View” links aren’t doing anything?
This depends on the type of content in the URL string. Some pieces of content can be downloaded and others cannot.