This document contains frequently asked questions that arise when using the Placer data source. You can quickly navigate to a particular FAQ by using the table of contents below.
Is the Placer connector an API?
What if I need data from Placer that TapClicks doesn’t quite support?
What Fields are available for this Data Source?
What data can I assign to my Tap Client from this data source?
Is the Placer connector an API?
No, it is a file delivery feed leveraging s3.
How do I connect to Placer?
To use Placer data in TapClicks, follow these steps:
- You must be a Placer Customer for data to be used. If you are not currently a Placer customer, please contact dan.hight@placer.ai for more information.
- You must have Placer Premium Export enabled. If you do not have access, contact your Placer Customer Success Manager for details and pricing.
- The Placer customer and TapClicks must execute an Acting Agent Agreement to authorize data sharing. This agreement does not have an additional cost. Contact your Placer Customer Success Manager for details.
- Work with the TapClicks Configuration Tool to integrate the Placer data feed.
- The data feed will be delivered to both your system and the TapClicks S3 bucket.
- Once integrated, Placer visit metrics will be available for reporting within TapClicks.
- For any questions related to TapClicks side, contact your TapClicks Customer Success Manager.
What if I need data from Placer that TapClicks doesn’t quite support?
There are a few ways to approach this situation.
1] Create a Smart Connector to bring data into your dashboard.
- This will allow you to get to your data fast.
- This path could be used in the long term.
- Or you can use this path while waiting for an enhancement to the Walmart Connect Search Instant On Connector.
2] Review if the data you need can be accessed through On Demand Widgets.
- Similar to the Smart Connector option above, this will allow you to get to your data fast.
- This path has some limitations on which TapClicks features can be applied to the data set. For example, you cannot currently use Channels with live call data sets.
3] Submit a request to the product team to evaluate bringing this data into the Instant On Connector.
- Make sure to include report extract examples so that we can review exactly the dimensions and metrics you’re looking for in your dashboard.
- If you need help with this process, feel free to reach out to your Customer Success Manager or customercare@tapclicks.com.
What Fields are available for this Data Source?
After you connect a data source to TapClicks, you can use that data in your reports. These fields are organized into groups of similar types of data called Data Views. You can view all fields and data views for a given data source in the Connector Marketplace.
For Placer, you will find a list of all dimensions and metrics available for use in TapClicks, organized by data view, here: Placer.
What data can I assign to my Tap Client from this data source?
Level 1 - POI