The following Platform Services are available to Customers licensing any TapClicks Platform. Please contact your customer success manager to request any of the following additional services.
*Pricing may be subject to change or updated by TapClicks.
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TapClicks Additional Professional Services |
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Service |
Description of Service |
Minimum |
Estimated List Price |
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Project Management, Discovery, Support & Consulting |
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Additional Discovery (implementation team) |
Discovery call to confirm customer needs |
$150/hr |
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Project Management |
includes project planning, 1 - 1/2 hr call per week during the engagement, billing reconciliation and steering committed preparation and execution, Development of launch/rollout plan |
2-hr Minimum |
$150/hr |
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Implementation Consulting |
Analysis of existing business process, recommendations on structure, Billing process Design/ & Analysis, etc. |
2-hr Minimum |
$150/hr |
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Rollout support for internal team to launch |
Additional Support post-launch with vital questions |
$150/hr |
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Instance Health Assessment |
Review an instance to reduce clutter or improve clarity within the instance. Help optimize customer best practices as shown on this sheet. |
4-hr |
$150/hr |
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Onsite discovery session (+travel and expenses) *not applicable on Premium Support Package |
Custom Pricing (Market Rate) Please contact your Account Manager |
per day |
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Platform Setup |
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Platform Configuration |
Includes data connection, channels, margins, calculations, roles, Form & Workflow Config updates, naming conventions & auto-mapping rules, loading/mapping client records, loading user records, loading client groups, loading of transitional/historical TO/TW orders |
2-hr Minimum |
$150/hr |
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TapOrders and Workflow Additional Order or Product (Line Item) Discovery and Configuration |
Discovery, documentation, configuration, testing, and deployment of additional products or orders (includes form and workflow per item) |
$1500/Per Product or Order *$2000/Per Product or Orders with Flights |
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Setup of platform integrations |
CRM, Billing, other import/exports, automapping |
2-hr Minimum |
$175/hr |
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Dashboard & Report Studio Build Services |
Dashboard: Design and Build of sections and widgets Report Studio: Build of widgets within RS pages |
$150/hr |
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Report Studio Graphic Design |
Additional charge above RS Build that includes Graphic Design work |
$150/hr |
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Premium Branding |
Includes email customization and vanity URL update (beyond the basic branding that exists in the platform) |
$99/mo |
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Activation of a SmartConnector |
Includes data transformation if necessary (see Data Solutions tab) |
$250/hr |
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Training and Documentation |
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TA/TR Basic Training |
(2) Remote 1-hour training sessions covering how to aggregate, visualize, and distribute your data for core implementation team |
$750/Set of Training |
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TO/TW Basic Training |
One 1-hour training on Order processing (with TO purchase) |
$325/ Set of Training |
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6 modules of Orders and Workflow Configuration Training |
Breakdown available upon request |
$2,700 |
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Additional Q&A working session calls based on your comfortability in the platform |
$150/hr |
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Hourly rate for overages |
$150/hr |
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If you are interested in upgrading or have questions about a professional service offering, please reach out to your customer success manager or customercare@tapclicks.com.