- Log into your dashboard.
- Go to Manage Data Sources.
- Find the Amazon Sellers tile.
- Click on the green plug to open the connection.
- Select the Amazon Sellers connection, from the drop down, that you want to re-authenticate.
| Important: If you manage multiple Amazon Sellers connections, it is considered a best practice to authenticate each connection and then log out of each Amazon Seller account before starting on the next authentication. While this will take more time, in testing we saw that sometimes the Amazon Seller system will present a blank screen if your browser is authenticated to multiple sets of credentials. Signing out of Amazon makes sure that you start a fresh session and increases success. |
- Click "RE-AUTHENTICATE" to generate the auth flow. You will land on Amazon Sellers and be prompted to log into an account.
- Log into the account username consistent with the drop down item from the previous step (tapclicksintegrationtest@gmail.com in the example screens below). When you log in successfully, you will land back on your dashboard.
- Repeat these steps for all connections.
- When complete, click Update Dashboard to initiate a fresh data fetch.
- To monitor fetch progress, see the Data Load Status page.
What if I need help?
If you need assistance, please reach out to customercare@tapclicks.com or your TapClicks Customer Success Representative for assistance.
If you need assistance, please reach out to customercare@tapclicks.com or your TapClicks Customer Success Representative for assistance.