Before you begin: You will only see the Queues you’re assigned to. The Queues you see will contain your Tasks, other users' Tasks, and unassigned Tasks. To learn how to manage your Tasks, please refer to How to Manage Tasks.
How to View Your Queues
Viewing your Queues helps you see which Queues you’re assigned to and the Tasks they contain.
1] Log in to TapClicks and, on the Orders menu, click Orders.
2] On the left side menu, under Workflow, click My Queues.
3] The page displays a list of all your Queues.
How to View Tasks Associated With Your Queues
You can easily view the Tasks and Task details associated with each Queue.
| NOTE: Queues are collections of Tasks that may be assigned to individuals or teams based on workflows. Tasks within a Queue can be completed by you or reassigned if needed. |
4] Click the arrow at the far left of a Task in the Queue to expand its details.
5] The Task details will display below the selected task.