What to do if you forget your instance URL
1] Your instance URL is typically in the form of yourcompany.tapclicks.com. If you can’t remember your instance URL, go to this link: https://www.tapclicks.com/find-my-instance/.
2] Scroll down to the Log Into Your Dashboard Section.
3] Enter your username in the textbox and hit Submit.
4] If the username is valid, your instance details will be emailed to you.
5] If you are experiencing issues, please contact sheets@tapclicks.com.
What to do if you forget your login username
Your login username is the email address you used to create your user in the platform. This is typically your work email address.
What to do if you forgot your password
1] To recover your password, go to the login page of your instance (e.g., yourcompany.tapclicks.com) and click Forgot Password?.
2] Enter your email in the email textbox, click Send Password Reset Email.
