This document contains frequently asked questions that arise when working with SEO in TapClicks. You can quickly navigate to a particular FAQ by using the table of contents below.
Why don't I see my competitor's PPC data?
If we don't have data for certain URL or keyword, it could be due to any of these reasons:
- The advertiser runs only local PPC campaign in areas where we don't have any server coverage on.
- The advertiser does not run any PPC campaign.
- The advertiser's ads are not ranked in the Top 10.
- The advertiser ads does not appear when we crawled our data, which could be caused by:
- Low quality scores. Google may not show the ads if the quality scores are too low.
- Low budget or limited budget. Advertisers may have reached their maximum daily budget.
- Ads scheduled to appear only at certain hours of the day, or certain days of the week.
If you know the reason is NOT #1 or #2, you may want to read this article:
If you can't find any PPC data from a particular direct competitor using New Raven, it means that direct competitor is not the best PPC advertiser to learn from. Keep in mind, we're only showing ads that are ranked in the top 10.
How often does the database refresh?
The database is refreshed bi-weekly. You can view the last refresh date on the footer of our homepage.
What is KEI?
KEI, or keyword effectiveness index, is our proprietary scoring system to indicate the effectiveness of a keyword for a PPC advertiser. KEI separates the signal from the noise and allows you to focus on the most important keywords. The KEI algorithm is based on the following logic: If an advertiser has been using a keyword for a long time, and they are still using it, it is likely working for them. If this is the case, then the KEI will be high. The higher the number, the greater chance that the keyword is a profitable one for the advertiser. KEI is calculated based on two factors:
- How long the advertiser has been using the keyword (Days Seen), and
- If the keyword is still being used (Last Seen).
Example 1: Suppose “Credit report” is a keyword phrase that has been used by Freecreditreport.com for 365 days and the Last Seen Date was yesterday. There’s a good chance that “credit report” is a profitable keyword for Freecreditreport.com, otherwise they would’ve stopped advertising using this keyword. Thus, the KEI will be higher.
Example 2: The keyword “credit report history” was used by Freecreditreport.com for the past 300 days, but the Last Seen date was 60 days ago. Why would they stop advertising using this keyword if it had been profitable for them? The fact that the last seen date was 60 days ago means that this keyword was no longer effective for them, thus the KEI will be lower.
What is AEI?
AEI, or ads effectiveness index, is our proprietary scoring system to indicate the effectiveness of an ad for a PPC advertiser. The algorithm and logic are the same as that used for KEI. The greater the AEI, the greater chance the ad is profitable for the advertiser. It's based on how long the advertiser has been using the ad and when was the last time they used it.
How do you calculate SEO Traffic Value?
The SEO Traffic Value is an estimated traffic value based on first-page organic keywords a company has in Google, Bing, and Yahoo combined. The value is derived from the equivalent PPC dollars should the company run PPC campaigns in all search engines with their organic keywords.
What do the PPC keyword match types, Broad, Phrase, and Exact, mean?
We monitor ads in Google/Yahoo/Bing that are triggered by the 90 million keywords in our database. We emulate end user behavior, not advertiser behavior. An example may help. If the keyword we monitor is "web hosting Linux", the advertiser may have used:
- Broad match on the word : Linux, it may trigger their ads.
- Phrase match on "web hosting", it may trigger their ads.
- Exact match : [web hosting Linux] it also will trigger their ads.
Unfortunately, we are not able to tell which match-types advertisers use. What we do know is which keywords trigger their ads. You may be able to get a sense of which matching approach they used by looking at the ad copy itself. If it's really well-targeted for the keyword in question, then it likely is Exact match.
Can I do just a one time site audit?
Yes. When you define an audit, one of the first things you'll do is specify the schedule and one of the options is One-time audit.
What are the site audit scheduling options?
There are three options when scheduling a site audit:
With the weekly option, you can specify the day of the week. With the monthly option, you can specify the day of the month. You cannot specify the time of day.
How can I find profitable keywords that work for my competitor?
Our KEI (keywords effectiveness index) helps you find your competitor's profitable keywords. The higher the KEI score, the greater chance the keyword is profitable for the advertiser.
KEI Score > 70 = Very good.
KEI Score 50-60 = Good
What are SERP features?
SERP features are different types of content you can see on a search engine results page. These different types of content include organic listings, maps, questions, video, etc. Each icon in the SERP Features column indicates what type of SERP features you'll see on that page. For a full list of icons you may see and what they mean, see https://moz.com/learn/seo/serp-features.
What insights can I get from your Rank Tracking report?
There are five sections in the Rank Tracking report, each of which provides you insights into your SEO campaign. Here are the insights you can gain from each:
- Positions: Shows SEO ranked keyword distribution over time. What you want to see is the green line (displaying positions 1 – 3) go up over time while the red line goes down over time.
- Top Keyword Rankings: Shows keyword ranking year over year. When you click on the keyword you can see the graph over the years. You can also see what keywords trigger what SERP features. This helps you determine what type of content to create.
- Top Keyword Group Performance: Displays the groups of keywords and how you are performing for each individual group in terms of impression share and average position. This shows the relative strengths and weaknesses of each group, which helps you understand the best way to allocate budget. For instance, if you see a group with a low impression share, you may want to allocate more resources to bring that up.
- Top Competitor Benchmark: This displays competitor benchmarks for competitors you provide. It displays their number of keywords in each position range. Knowing that gives you an idea of how much additional budget should be allocated on content strategy to overtake a good performing competitor.
- Top Competitor's Higher Ranks: This answers the questions: 1) what keywords is my competitor ranking high for compared to my position, 2) what is the destination URL for that great content and 3) what kind of content is working for them?
What is impression share and how do you calculate it?
Impression share is the propensity for users, who are looking for the particular keyword at the top of the keyword group, to click based on the individual keyword's position. We calculate the impression share for a group by adding up all the percentages of all the keywords and dividing by the number of keywords in the group.
How can I see individual keyword ranking chart?
Click on the ">" at the Top Keyword Rankings list.
How should I group my keywords?
You should group your keywords by something they have in common. Here are four examples:
- Product categories: suitable for an eCommerce company (e.g., wedding gifts)
- Geography/location: (e.g., Nashville)
- By function: (e.g., auto repair)
- Buyers journey: suitable if only selling one type of product or service (e.g., awareness, decision)
What's the best use of the Keyword Group Performance report?
To quickly see the strengths and weakness of your SEO campaign at a high level. It tells you which area of focus you need to pay attention to—which keywords need a boost in impression share.
What is the value of Competitor's Higher Rank report?
It shows you what type of content you need to focus on that's getting success for your competitor. It's a way to prioritize your content development and content strategy.
How do you calculate Health Score?
The Health Score for your site is calculated on a 100 point scale, based on the number and severity of issues discovered. Fewer issues with a higher severity will decrease your score in the same way as higher numbers of less important issues. The Health Score helps users get a rough idea of how their site is currently performing and how much room for improvement is left for fixing the discovered issues.
How many issues does the New Raven Site Auditor track?
The Site Auditor will honor any path exclusions that you setup, so we will then only access and crawl the portions of your site that are relevant to your research.
Can I do just one page or section of my site audit instead of the whole site?
No, you can't tell it to crawl a specific page, but you could block everything other than that page.