FAQs
Frequently asked questions
- What is the Library in TapClicks?
- Why is there no data showing in my dashboard?
- What are fetch times?
- What is Sample Data in Widgets?
- Why doesn't my Compare to Prior Period look right?
- Why did TapClicks split Clients out of Users?
- How can I tell if my data is up to date?
- Why is the delete option grayed out on some clients and client groups?
- What is OAuth and why am I getting errors?
- How far back does the Smart Connector pull data?
- Can I upload my own icon for a Smart Connector?
- Why does my call recording have a lag time before it starts playing?
- Is Sunday the first day of the week?
- Why are time metrics adjusted differently in the dashboard?
- What is File Delivery and Scheduling
- Why does TapClicks Support Center show when I click on the (?) question mark?
- What is "Manage Assignments"
- How can I report issues?
- What are the Client Status types in TapOrders
- How do I update my credentials for connected Data Sources?
- How to add a 2nd account to an existing Data Connection
- Is the data in the dashboard real-time data?