Before you begin: This article is designed for TapClicks users interested in the Pause Data Flow functionality and the Data Load Status Dashboard. The dashboard monitors your TapClicks environment, identifying connections that may require attention due to issues like credential errors. For more information please refer to FAQs: Data Load Status Dashboard or Understanding the Data Load Status Dashboard.

FAQs

Can I pause an Active Data Connection?

Yes, you can pause an active Data Connection by pressing the Pause Data Flow button for the connection on the Data Load Status page.

Why Would I Pause a Data Connection?

Pausing a data connection is useful in scenarios where you no longer require fresh data from that source but still need access to the historical data it has provided. Examples include discontinuing services with a data provider while retaining past data for analysis or losing access to a data source due to a client relationship ending. The pause functionality in TapClicks allows for the suspension of data flow from such connections, preventing unnecessary alerts and maintaining dashboard stability without losing historical data access.

Can I receive notifications on my Data Load Status?

Yes, you can receive notifications on your Data Load Status by setting up custom notification rules in the Notifications tab. Here, you can specify which data sources and connections to include or exclude, and enter email addresses that should receive these notifications. You can also set a daily maximum for email notifications to manage the frequency of alerts. These rules are customizable and can be edited, copied, or deleted according to your preferences. For information about the Data Load Status Notifications, refer to the Understanding the Data Load Status Dashboard article.

How to Pause Data Flow for a Connection

1] Log into TapClicks and on the Data tab, click Data Load Status.

2] The Data Load Status page will open. At the top of the page, ensure you are on the Needs Attention tab.

3] Locate the Connection with the credential or Smart Connector Configuration error in the list. Click on the Actions icon on the right.

4] Click Pause Data Flow.

5] A confirmation page will open. Review the impact that pausing the connection will have. If you want to pause click Yes, Pause Data Flow.

6] Data flow will then be paused.

How to Review Connections with Paused Data Flow

1] On the Data Load Status page, click the Connection Status tab at the top of the page.

2] The Connection Status tab will open, by default it will show all the active connections. Click the Paused button below the search box to review paused connections.

3] You can now view all of your paused Data Connections.

How to Resume Data Flow for a Connection

1] While on the “Connection Status” tab and filtering for paused connections, find the connection you want to reactivate by scrolling down or using the search box.

2] For the connection you want to reactivate, click the Actions icon on the right.

3] Click Resume Data Flow.

4] Review the potential impacts in the confirmation dialog and click Yes, Resume Data Flow to proceed.

5] Data flow will then be re-established.

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