Instagram Social replaced by Instagram Professional
The current Instagram Social feed within TapClicks will no longer retrieve new data as of March 2, 2020, due to an API deprecation by Facebook.
Going forward, this data will be available through a new connector, but will only be available to clients with an Instagram Professional account (either Business account or Creator account) that is tied to a Facebook page. This is a new Facebook requirement.
Required Client Action
Upgrade your Instagram Account.
- Login to your Instagram Account
- Go to your Profile, then click on the three horizontal lines in the upper right hand corner
- Then on this screen, click on “Settings”
- Then click on “Account”
- Scroll to the bottom and click on “Switch to Professional Account”
- From here you can select either a Business or Creator Account.
- Both account types are supported in this TapClicks Connector
- Creator: Best for public figured, content producers, artists, and influencer
- Business: Best for retailers, local business, brands, organizations, and service providers
Note: you can change this back to a Personal Account in the future, if needed.
For more information on the Instagram Help Center, please refer to this article about setting up a Professional Account or this article about setting up a Creator Account.
Then, link your Instagram Account to your Facebook Page.
- This step is required in order to authenticate to the API
- To connect your Facebook Page to your Instagram Business Account please refer to this Instagram Help Article
Then, authenticate to the new Instagram Business service in Manage Data Sources, map your records, and build out your dashboards as needed.
Updating Orders & Workflow from Staging is Now Easier
The new Push to Production feature allows you to make changes to orders and workflows in a staging environment and copy those changes to a production environment. This feature requires you to export your changes to a CSV file and then import this CSV file to your production environment.
Currently, Push to Production supports changes to the following orders and workflow functionality:
- Order forms
- Product forms
- Task forms
- All Form Content
- Workflow Steps
Detailed instructions for using this feature are provided here.
New Connectors for Your Portfolio
Need help connecting a new data source? Learn how in the Getting Started Guide.
Agendize provides online booking and appointment scheduling software, allowing you to schedule sales calls easily with this online appointment booking app. Try it for FREE using this exclusive 21-day trial link. Only available from TapClicks! Try Agendize Free
Facebook is replacing the existing Instagram social API with a new Instagram Professional API. The Instagram Professional connector allows you to access your Instagram data. For more information, see Required Client Action.
Response Tap provides intelligent call tracking, allowing you to reveal the campaigns, channels and keywords that make your customers pick up the phone.
Drive traffic with video display ads using the new Teads connector. Teads provides a global media platform with solutions for advertisers and publishers. Teads distributes advertising to 1.5 billion people every month.
Amazon Seller - Limited Release (BETA)
A new Connector that allows you to bring in your Amazon Seller data beside your Amazon Ads data, allowing a complete look at your data. A true e-Commerce feed as it pulls in Orders and Sales data. If you are interested in trying out this new connector, reach out to your customer success representative.
Data Source Specific Changes
The SnapChat Connector now allows TapClicks to show the correct creative previews within the platform.
The following fields have been added to allow Margin and Markup to be effectively used with this data source:
- Client CPC
- Client CPM
- Client CPL
- Client CPPE
- Client CPPL
- Client CPPV
- Client CPOS
Google Ad Manager
Two new Active View metrics: Total Active View Average Viewable Time (seconds) and Total Active View viewable impressions have been added to the following data views:
- Main Columns
- Line Items
- Creative Sizes
- Master Companions
The search feature has been improved:
- The search only shows active fields (no inactive or archived fields).
- The search is faster.
- The search is more comprehensive in that it searches the entire list of results, not just the first paginated results.
- The search filters the results that match the input string. And you can enter three characters and search for that string.
The text and ID fields in Simpli.fi are now available for you to use when creating TapAccess Smart Connectors with multiple data views. This is important for data accuracy.
Simpli.fi and Simpli.fi FTP
API Upgrade to Organization Endpoints - with that, the mapping screen has been changed from “Company / Clients” to “Organization / Companies”
We are on the most recent API version and with that, we are showing updated data elements from that API to users in the mapping screen. The mapping update offers you more options to connect to TapClients. Now if you want to only bring in certain campaigns, you can do that.
You should not perceive any impact to previous mappings - data and mappings are maintained. You will see a change to the mapping screen entities, and can leverage these new items as you see fit.
Exposes the following metrics aggregated from lower levels to allow a more complete look at a Campaign’s overall performance.
- Text leads
- Chat leads
- Total Leads
TapClicks now calls version 6 of the Twitter Ads API. Use of version 5 ends February 28, 2020.
TapClicks now calls version 2.0 of the Adventive API, which allows access to additional metrics.
StackAdapt Data Views
The following fields have been added to allow Margin and Markup to be effectively used with this service:
- Client eCPC
- Client eCPM
- Client eCPA
- Client eCPE
A new data view to allow users to see how campaigns perform on specific devices. The new view includes Devices, Device Make, Device Model, and Split.
New “Connection Name” Field added to Exports
A new field, Connection Name, has been added to the Manage Assignments export from Manage Data Sources for Stored Connectors. This field identifies the credentials that are tied to a specific mapping.
Field Type to Hide Long URLs
A new field type called Click to View URL allows you to hide long URLs that you do not want to display in your reports. By using the Click to View URL field type, the system will turn the field into a clickable Click to View URL string that opens the entire URL in a new tab.
Display & Video 360 in Floodlight
This is a new data view that allows you to see how campaigns using Display, Video 360 (DV360), and DV360 IO perform on specific Floodlight activities.
Smart Connector Updates
New Inherited Field Types for Multi-Level Smart Connectors
Clients that use Multi-Level Smart Connectors, there are four new field types that can be inherited from parent levels:
- Call Recording URL
Pre-populated Drop-down Lists for Multi-Level Smart Connectors
For those clients that use multi-level smart connectors, you can inherit fields from a parent level to a child level. This change will pre-populate the drop downs to give a suggestion to the user.
New Manual Smart Connector Navigation
When you save the lower level of a multi-level Manual Smart Connector, the right arrow now takes you to the Upload screen, as opposed to the Manage Data Sources screen.
New ORIGIN Column in Smart Connectors Lookup
A new field, Origin, has been added to the table to identify where the data comes from. The possible values are Third Party Software, Internal System, or null.